Stacy Cowley and Lananh Nguyen
Posts
When Customers Say Their Money Was Stolen on Zelle, Banks Often Refuse to Pay
Federal law requires banks to reimburse customers for unauthorized electronic transfers, but they often refuse, stranding victims.
Fraud Is Flourishing on Zelle. The Banks Say It’s Not Their Problem.
Zelle, the payments platform used by millions of customers, is a popular target of scammers. But banks have been reluctant to make fraud victims whole...