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  • Seth Kugel

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How to Avoid Cancellations on Short-Term Rentals

A family reserved an eight-night Vrbo in the U.S. Virgin Islands, but the owner canceled the day before the trip. Finding a comparable place was...

Help! United Canceled Our Trip to Paris. Or Did It?

A long-planned French getaway for three hit a snag when their airline reservation was mysteriously canceled, costing them almost $11,000. It turned out an unwanted...

How to Spot 3 Common Travel Scams and Avoid Them

Our columnist addresses a case of wire fraud, a credit card scheme and a dubious website — just three examples of the types of reader...

Help! We Had to Sleep in the Hotel’s Breakfast Room. We Would Like a $215 Refund.

A couple arrived in New York after midnight, and a failed “contactless check-in” process and M.I.A. customer service made their hotel room inaccessible.

Help! Qatar Airways Denied Us Boarding Because of a Broken Link.

A woman and her Chinese-born son were set to return to China for the first time since the pandemic, but their airline would not let...

How to Replace Your Lost Passport

Summer travel season is upon us. Do you know where your passport is?

Help! A Gas Station Charged Me $1,500 and My Bank Won’t Believe It’s Fraud.

After returning home from a wedding in Mexico, a traveler found a huge charge on his credit card and suspected a gas station attendant was...

Help! A Gas Station Charged Me $1,500 and My Bank Won’t Believe It’s Fraud.

After returning home from a wedding in Mexico, a traveler found a huge charge on his credit card and suspected a gas station attendant was...

Vantage, Our Cruise Company, Went Bankrupt. We Are Out $17,905.

A couple purchased an Arabian Sea voyage, but Vantage, the cruise company, went under. Their travel insurance was supposed to cover financial default, but the...

Chacarita Is Buenos Aires’s Quirkiest Neighborhood. Get There Soon.

Strolling through this once-traditional nook of the Argentine capital, the author found Art Deco houses on cobblestone streets, decadent churros and pizza slices, and whimsy...